Privacy Policy | Sinford Clearing & Forwarding

Last Updated: June 2026

1. Who we are

Our website address is: https://sinford.co.za

Sinford Clearing & Forwarding provides freight forwarding, customs clearance, warehousing, import/export, and logistics solutions across South Africa and international trade routes.

2. Information we collect

We may collect personal information when you:

Visit our website
Submit a contact or quote form
Communicate with us via email or phone

This may include:

Name and surname
Email address
Phone number
Company details
Shipment or service-related information

We may also automatically collect:

IP address
Browser type and device information
Pages visited on our website

This information helps us improve website performance and user experience.

3. How we use your information

We use your information to:

Respond to enquiries and quote requests
Provide logistics and freight forwarding services
Communicate with clients and partners
Improve our website and services
Maintain security and prevent spam or abuse

We do not sell your personal information.

4. Cookies

Our website may use cookies to:

Improve site functionality
Remember user preferences
Analyse website traffic and performance

You can disable cookies in your browser settings at any time.

5. Embedded content

Pages on this website may include embedded content (e.g., maps, videos, or external articles).

Embedded content behaves in the same way as if you visited the external website directly. These websites may collect data, use cookies, and track interactions in accordance with their own privacy policies.

6. Data sharing

We only share your information when necessary to:

Process service requests
Comply with legal obligations
Work with trusted service providers (e.g. email, hosting, logistics partners)

We do not sell or trade personal data.

7. Data retention

We retain personal information only for as long as necessary to:

Resolve disputes or enforce agreements

Provide services

Meet legal and tax requirements

8. Your rights (POPIA compliance)

Under South Africa’s POPIA Act, you have the right to:

Request access to your personal data
Request correction or deletion of your data
Object to processing of your data
Withdraw consent where applicable

To exercise these rights, contact us using the details below.

9. Data security

We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, disclosure, or alteration.

However, no online system is 100% secure.

10. Contact us

If you have any questions about this Privacy Policy or your personal data, you can contact us at:

📧 Email: john@sinford.co.za / tracy@sinford.co.za
🌐 Website: https://sinford.co.za